The Vivarte group includes the following
retail chains: André, La Halle aux Chaussures, San Marina,
Chaussland, Orcade, Minelli, Besson, Caroll, Kookaï, La Halle
aux Vêtements.
One thing is obvious: everybody talks about going global,
but few of the numerous and repeated attempts have proved
to be successful.
Every possible strategy has been tried out: among "generalists",
Wall Mart has used it's cash flow, Carrefour has experimented
rapid globalisation, whereas Casino has been treading behind
carefully, unlike Auchan, the tester… The best move seems
to be the one made by Ahold, which was acting on a limited
domestic market (Holland) and expanded in the USA through
a process of acquisitions. Amongst the specialists, two systems
"confront one another": the "hard" system on the one hand,
which is also the dominant system, symbolised by McDonald's
: it uses a process of assimilation and keeps very high set-up
fees; then there is a softer system, based on expertise and
a more rapid development. But both experience difficulties…
Georges Plassat has drawn up a list of questions we should
ask ourselves before we venture out:
What
is the world market?
It is a different world, of course, which also implies
different languages, different town planning schemes, different
currencies, different property practices, different attitudes
towards consumption, different legal frameworks, different
economic maturities… international expansion means giving
up absolutely all our daily points of reference, but always
bearing in mind that "one is never at home". The local consumer
may at any time reject a foreign retail chain. Xenophobia
related to the retail chain is always latent, much more so
than brand-related xenophobia.
The world market also covers three dimensions: the regional
one (e.g. Southern Europe) which is probably easier to grasp,
but more and more often development takes place on a continental,
or even a global scale (Carrefour).
What
do we export?
A product, a format/a concept, a brand…
What
method of development do we choose?
Franchise, affiliation, chain-store distribution…
What
makes us want to venture out?
Some would say it is all about seizing a market that is
opening up, spreading out risks, using one's cash flow, testing
our ability to enhance a concept… Georges Plassat does not
believe in that. In his opinion there are two types of motives:
there is pressure from the market, particularly on quoted
companies, but above all development is guided by the ambition
of men. Managers dream of new adventures, of travelling, in
short, of personal satisfaction…
What
should we avoid doing?
Treading along; being influenced; setting off without a solid
domestic grounding; confining ourselves to databases: in order
to get a real feeling of the market, we have to experience
it ourselves; reproducing the basic model; colonising local
staff; running the business from afar; getting off the main
point; going in all directions; setting ourselves a timing
we won't be able to keep, not sparing our own personnel, being
obstinate… Nevertheless, according to Georges Plassat, while
international expansion is a manager's dream, it is also important
that this dream be fulfilled, a dream which he sums up in
a few words : If you move forward, you are dead; if you draw
back, you are dead; so why draw back?

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